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YOUR DATA, CLEARLY

fp66 Privacy Policy: How We Handle Your Account Data

fp66 collects only what is needed to run your account, process your Rocket or Upay transactions and keep your wallet activity secure. Access to and use of this platform depends on your local law and eligible regions.

  • Account data only
  • Rocket & Upay context
  • No third-party sale
  • Your access rights
POLICY FOUNDATION

What This Privacy Policy Covers

We collect the information your account needs to function: your registration details, device identifiers, and the transaction records tied to your wallet activity on this platform. When you use Rocket or Upay to fund your account, the payment reference and amount pass through the relevant payment rail — we record that reference on our side so your deposit history stays readable in your account area. We do not sell your personal data to third parties. We do not share it with advertisers. We may pass data to the payment processor handling your Rocket or Upay transaction, but only the fields that processor requires to complete the transfer. We also use session data — page paths, device type, connection region — to keep the platform stable and to detect unusual access patterns. All data handling depends on your local law and the eligible regions in which this platform operates. If you are accessing fp66 from a region where local law restricts or prohibits this kind of platform, the terms under which your data is held may differ. Review the account settings page for the access and data controls visible to your account.

  • Rocket payment reference

  • Upay transaction record

  • Account wallet history

  • Session and device data

SCOPE AND LIMITS

Where This Policy Applies and What It Does Not Cover

This policy applies to data collected directly by fp66 through your account, your wallet activity and your use of this site. It does not extend to payment networks, third-party game studios or external services you reach through links on this platform. Understanding the boundary helps you know which privacy controls are ours and which belong to the service you have moved to.

  • Account access

    Login credentials, session tokens and device identifiers collected when you sign in or maintain an active session on fp66 fall fully within this policy. These records are held on our systems and subject to the data rights described below.

  • Transaction records

    Deposit and withdrawal references linked to your Rocket or Upay wallet are stored in your fp66 account history. We hold the reference data; the payment network holds its own separate record governed by that network's own privacy terms.

  • Site content and browsing

    Page views, game lobby navigation and session-level behaviour data are collected to keep the platform functional and to detect access anomalies. This data is retained in aggregate form and is not linked to your identity beyond what your account session already provides.

  • Third-party services

    Game studios such as Habanero, PG Soft and Pragmatic Play run title logic on their own infrastructure. Links to external sites or services take you outside this policy entirely. We cannot control how those third parties handle your data once you leave our platform.

YOUR ACCOUNT RIGHTS

Practical Steps to Review or Correct Your Data

Your account area is where most data actions start. You can review the details we hold — your registered contact information, wallet references and transaction log — by opening the account section after you sign in. If something is recorded incorrectly, the account details page shows the editable fields; update them there and save. For fields that are locked after registration, the support route below is the right path to request a correction. If you want to ask about data retention — how long a particular record stays on file — or if you want to request that we remove account data that is no longer needed, contact us through the published support channel. We will acknowledge the request and follow the process that applies under your local law and eligible region. We do not hold data beyond the period required to maintain your account and meet any applicable record-keeping obligation. Requests involving Rocket or Upay transaction references may take longer because we need to cross-check the payment-side record before any change is confirmed.

  • Review your records

    Sign in and open the account area to see your registered details, wallet history and Rocket or Upay transaction references stored against your account.

  • Correct account details

    Editable fields appear in account settings after login. For locked fields — registration email, verified mobile number — raise a correction request through our support channel.

  • Ask about retention

    If you want to know how long a specific record is kept, or want to request removal of data that is no longer needed, contact support with your account reference and the data in question.

  • Request support on data

    Data questions that cannot be resolved in the account area go to our support team. Provide your account reference and describe the data concern; we follow the process that applies under your local law and eligible region.

CONTACT AND QUERIES

How to Reach Us on Privacy Matters

If you have a question about how we handle your data, or need to act on a data right described in this policy, use the contact routes published on this site. We do not operate unpublished private channels for data requests — all requests go through the same support paths available to your account.

  • Live chat

    Open the chat widget from your signed-in account page to raise a data question directly. Provide your account reference so the team can locate your records without delay.

  • Email support

    Send your data request or correction query to the support email address listed on the contact page. Include your account reference and describe the specific data point or record your question concerns.

  • Account help centre

    The help section of your account area contains published answers to common data and privacy questions. Check there first — many access, correction and retention questions are answered without needing to open a ticket.

HOW WE PROTECT DATA

Data Handling, Cookies and Account Security at fp66

Our approach to your data is straightforward: collect what the account needs, retain it only as long as required, and give you a clear path to review or question it. We do not monetise your data, and we do not run profiling that sells your behaviour to external buyers. The account security controls visible in your settings page are the practical tools available to you right now.

  • Cookie use

    We use session cookies to keep you signed in and functional cookies to remember your lobby preferences. We do not drop third-party advertising cookies. You can review cookie behaviour through your browser's own settings at any time.

  • Account security

    Access to your account is protected by the login credentials you set. If you believe your account has been accessed without your permission, use the account security section or contact support immediately to flag the concern and follow the steps shown there.

  • Data retention

    We keep your account data for the period needed to maintain your account and meet applicable record-keeping requirements. Transaction references linked to Rocket or Upay payments are held for the duration required by the relevant financial record obligation in your eligible region.

  • Who to contact

    Data questions, correction requests and retention queries all go to our support team through the published contact routes. There is no separate data-officer contact address — support handles all policy-related requests and escalates internally where needed.

COMMON POLICY QUESTIONS

Privacy Policy Questions We Hear Most

These are the questions we get most often about how we handle account data, what you can request and what controls you have. If your question is not here, the support routes above are the right next step.

What personal data does fp66 collect when I open an account?

We collect the details you enter at registration — contact information and account credentials — plus device and session data generated when you use the platform. Payment references from Rocket or Upay transactions are also recorded against your account history.

Does fp66 share my data with anyone outside the platform?

We pass only the fields a payment processor needs to complete your Rocket or Upay transaction. We do not sell, rent or share your personal data with advertisers or unrelated third parties. Game studios run their title logic separately and do not receive your account data from us.

How do I see the data held on my account?

Sign in and open the account section. Your registered details, wallet references and transaction log are visible there. If a record looks wrong, use the editable fields in account settings or contact support with your account reference to request a correction.

Can I ask fp66 to delete my account data?

Yes. Contact support through the live chat or email route with your account reference and describe what you want removed. We will follow the process that applies under your local law and eligible region. Transaction references tied to financial obligations may be retained for the required period even after a deletion request.

Does this policy apply to Rocket and Upay transactions?

fp66 holds the payment reference and amount on our side as part of your account history. The Rocket or Upay network holds its own separate record, governed by that payment network's privacy terms. Our policy covers only the data stored on fp66's systems.

How does fp66 use cookies, and can I turn them off?

We use session cookies to keep you signed in and functional cookies for lobby preferences. No third-party advertising cookies are dropped. You can manage or block cookies through your browser settings; doing so may affect some account functions but will not prevent you from accessing the site.